Testimonials

Don't just take our word for it...

Everyone’s always very pleasant, cheerful and professional in the officeS Yates & J Piggott
The entire team are very helpful. Keep on keeping onK Flooks
The office was cheerful and helpful to all my requests, thank you and I appreciated the cup of coffee. You were spot on!Jewel Lynam
We appreciate the written feedback which was consistentJanice Millington
Harcourts Thames office was always helpful & cheerfulToni & Ian Wiseman
Good reputation & great customer serviceDarius Ghaleh
Harcourts Thames office is probably the friendliest estate agents office I’ve been to! The service was efficient & friendly. Nothing was too much trouble. I wouldn’t have received such good service in Auckland, let alone receive 2 bottles of wine!!M Patel
We were very satisfied with the communication and commitment from Harcourts Thames officeA McKenzie
Julie updated wherever relevancy applied. Clear, fast, concise communication. Very polite, well spoken, NOT patronising. Treated me with great dignity and respect. A very professional agent, with whom I would no hesitation in contacting again and would highly recommend to other potential buyers/sellersMarion Johnstone
Irene would have to be the best agent I have dealt with in 30 years and I have purchased many properties over the years, she is punctual had great knowledge and did not talk up faults trying to cover them up like a lot of agents, she pointed out areas of interest in the property she also went out of her way to show me a couple of comparable properties in the area which helped me in attaining a offer price. Her negotiation skills were honest and direct to both buyer and seller which is great, a no bullshit approach which sealed a deal of which both parties were happy with in a short time frame. As this sale was right before Christmas where most agents slack off she had everything done and to the lawyers in the fastest possible time frame. After the sale was completed I received a lovely gift and bottle of wine from her and the company which was a lovely surprise. I would highly recommend Harcourts Thames to any buyers as the service cannot be beaten, I am more than happy for you to use this testimonial for promotion for your company and IreneRR MIsson
I found contact with the Harcourts Thames office to be pleasant and friendly staffLucy Steel
Harcourts in Thames have been awesome to deal with, Alaine, John and the team are always happy to help in anyway. My main dealings for my rental property has been Kylie who has looked after it for me for many years. She is always extremely attentive, helpful and friendly and I would recommend her to any Landlord who wants to have a professional look after their property. It is hard to find a decent property manager and I found one with Kylie at harcourts in ThamesAlison McKenzie
Friendly & helpful, the little contact I had with people at the office. Nothing could have been done better, service was amazingSonia Lane
The Thames Harcourts Property Management Team have provided a very professional excellent service from its inception. On behalf of the Family Trust, myself, Thank you very much for your service. I would highly recommend HarcourtsElizabeth Kidd
We had a few false starts with considering properties through 2 other Thames agencies, then we dropped into the Harcourts office one Sunday, which started with some advice from Irene. Then the story begins. A big thank you to Jodine as well for initially showing us the property - she was a pleasure to deal with. It is apparent that your Sales and Rental divisions work well as a team. We appreciate the support and advice from Kylie and Lisa in the Rental Divisions; we know this will be ongoing. We now feel we are in very safe hands and have a Thames family. Messages are passed on and delt with - wonderfulChrissie & Terry Deuchar
They took a big stress load off us. Everything was under control, and they kept in close contact with us all the time. Great communication and kindnessCarolyn Robbins
The office staff are always very friendly and pleasant to deal with even when I feel that I was becoming a nuisence, and getting ready to throw in the towelSharyn Laurie
The regular & immediate new quotation listings received before purchase
The excellent extremely helpful & friendly staff were all very accommodation - they even delivered a gift of fruit trees to our property that would not fit into the car
After purchase sent further photos that were not on the website that we were grafeful for
R & J Dawick
There appears to be a strong team spirit among the staff and they are really friendly. There's no pressure to do business but they are all dedicated to getting the job done - Thank you Julie, Thank you HarcourtsVirginia Clay
Very professional and efficient and good updates throughout the whole process of selling our propertyH & M Savory
Always friendly, lovely smile and a hello when you walk in. Nothing could of been done better as an office or as individuals - Keep it upDiane Smith & Phillip Carey
We were recommended to get in touch with Harcourts by someone we know who lives in New Zealand. Kylie was very friendly, professional, understanding and so very helpful. Nothing was to much trouble and she kept us informed on a regular basis how things were progressing, even though we live in England. We would recommend Kylie to anyoneJackie and Nigel Fuller
The friendly people. Constant feedback, helpful advice & suggestionsDebra Duncan
Always pleasant and helpful and showed high professionalismMr & Mrs Pugh
The response to queries, we didn't have to wait long before we spoke to someoneMarie Smith
Kylie Hedges has been the Property Manager for our rental properties for 18 months. We found her to be very pleasant, very efficient and motivated and she uses her initiative when required. We would be happy to recommend Kylie and her Property Management Team to anyoneJohn & Yvonne Roberts
Anytime we rang the office, things were answered & dealt with efficientlyFrances Smith
The Harcourts Team are always friendly and helpful to us, whenever we go in to the office we are always greeted by smiles and acknowledgements. Could not be any betterDonna McKenzie
What I found pleasing about the Harcourts Thames Office is they were very welcoming, helpful, efficient, very experienced and just a knowledgeable professional team. Thank you for everything, we are very happy customersRuth Davidson
During my time as a Harcourt's client, I found all the staff to be extremely helpful and willing to go the extra mile to be of service. The team at Thames always exceeded my expectations even when my enquiries came late in the day or after normal working hours. The staff at Thames Harcourts put as much effort into selling their clients properties as they would into selling their own property.Liddington & Broadbent
Always pleasant and helpful to deal with Harcourts EmployeesSue Yates
Professional, efficient service and advice. Great to deal withBev Stockman
Harcourts Thames provided us with top class service. Their whole approach to selling our property was of the highest standard and we could not have been more satisfied with the final outcome.Tom Erskine
Very efficient and nothing too much trouble.M Dobson
From reception to the end I felt I was being dealt with in an honest and proficient manner. Everybody I have met in the office smiles and greets you.P Birdling
Everyone was very helpful at the office or on the phone. Yes I would recommend the Harcourts Office in Thames. Very good at supporting the Town and people in need. Thank you so muchSandra & Mike Rohrlach
Always welcoming and listened well to any complaints - not that there were many!Blu Fraser
Friendly, personal and welcomingAmanda Armer
It is really good to have ongoing support from Harcourts after buying my house, they are now managing the property for me too. It's a weight off to have local people with local knowledge and contacts looking after the place. I'm very happy with the serviceLouisa Jones
Thames Harcourts, always polite and make you feel welcome. Prompt service always ensuring the agents get messages A.S.A.P. No question is a dumb question. Local knowledge is a fantastic asset to have along with knowing the local people. Presentation of our property was presented well.Tui and Paul Wensor
Very polite service at the counter and a good photograph of our property in a good window position. The office looks very professional yet is not imposing or unfriendly. A relaxed and good experience.P & J Hewison
The office provided us with timely answers to any questions we had. All printed material was concise and clear.R.B.
We were pleased with the quick and efficient way that any possible issues were sorted and dealt withS Laurie
Always courteous face-to-face or over the phone. Followed through with messages or information passed to or from the agent. Provided plenty of time for an impending visit (when this was possible). Did not interfere with price-fixing once appraisal of the property had been given. Made selling options known without pressure to take them.B Fitz-Gerald
Front line staff were very friendly and helpful. On receipt of the keys on settlement day the gift pack and card was nice.K Stearns
We feel our property was well marketed - window display, newspaper, internet, open homes and signs. Staff were always friendly and went out of their way to help us - scanning / e-mailing documents for us, passing on messages etc. Although we would have liked a bit more money for our property, we do not regret the deal that we got and appreciate the negotiations that went on and the follow up calls made to interested parties once we dropped our price. Ultimately, this is what achieved the sale.D Thorburn
In March my husband and I decided to invest in our first rental property and this was to be in Thames. Not really knowing anyone in Thames but just liking the close proximity from Auckland, the relaxed feeling of the town (remember were from Auckland), the fact that there is a hospital there and of course the amazing Saturday Farmers Market we headed down to look at property.

We arrived on a Saturday to view an open home with another company and across the road was a beautiful little cottage that my whole family looked at and said “That one looks cute.” There was no open home but we phoned the Harcourts office on Saturday and arranged a time for the family to visit the property that day. That night we decided the put an offer in on the property with Alyce and without going into all the details 2 weeks later we ended up being the successful purchaser of this beautiful Thames Cottage.

When we arrived to have our first “working bee” to get the property ready for rental, John was there to greet us on arrival along with Sharmane to help with recommendations for what needed to complete to have it ready for rental. Not only did they advise us straight away of what little jobs needed to be completed to get us the maximum rental possible, they had already tested the market and had 2 tenants that were ready and waiting to view the property. They gave us local contacts that visited us that very day (it was a Saturday) to quote for work to get our investment ready to rent. Obviously the sooner the repairs were completed the sooner we could have tenants in and start earning income. Even buying a dish washer they contacted a local electrical store to enquire what they had in stock (again on a Saturday morning) and when my husband arrived to view the machine he was greeted as a local. Within two weeks all repairs were completed, tenants found and we were earning income on our first rental property.

The team at Harcourts Thames are really that a team, every time we are back in Thames the entire office greet my whole family, we are keep informed of new properties coming on the market along with the condition of our rental property, regular statements are sent through and as an out of town landlord we feel that our investment is in good hands with the Harcourts Thames team.

I know John had the listing but I felt like the whole team worked together with us to secure the sale and help us over the line to have the property fit and ready to be rented. I would have no hesitation in recommend the team of Harcourts Thames to anyone and look forward to growing our investment portfolio with them.
Jo, Craig and Baylis family